Navii's Coaches

Liz sits with two small business coach clients

Navii coaches are passionate small business professionals.

We’re proud to only employ talented, friendly and experienced coaches. You won’t find big egos here. Each of our coaches is uniquely positioned to mentor and guide Navii clients on their path to success in their small business.

Meet our amazing coaches from around Australia.

Clem

Lallement

Tell me and I forget. Teach me and I remember. Involve me and I learn.

Connect with Clem.
Clem Lallement

About:

Clem is passionate about helping businesses grow and evolve in today’s digital world. She loves to see people and businesses succeed and enjoy the journey! Over the last 10 years, she has supported businesses locally and internationally, helping them to make the most of the digital tools available to them to boost productivity and profitability. Her optimism and motivation are contagious and you’ll end the coaching session with a smile!

Areas of expertise:

  • Advertising  
  • Social media  
  • Local search  
  • Mailchimp  
  • Mailerlite  
  • Marketing plan  
  • Online reputation management  
  • Search Engines  
  • SEO  
  • Social media scheduling  
  • Instagram Ads  
  • Software  
  • Target market planning  
  • User experience (UX)  
  • Wix  
  • WooCommerce  
  • WordPress  
  • YouTube  
  • Lead magnet  
  • Instagram  
  • Award submissions  
  • Content planning  
  • Blogging  
  • Branding  
  • Business Automation (e.g. Zapier)  
  • Business plan  
  • Business planning & strategy  
  • Canva  
  • Collaboration and Partnerships  
  • Digital transformation  
  • Grant submissions  
  • E-Commerce & Websites  
  • Email marketing  
  • Facebook  
  • Facebook Ads  
  • Google ads  
  • Google Analytics  
  • Google My Business  
  • Google workspace  
  • Zapier

Liz

Ward

I love to find out the passion and values that my client has for their business...what's their why? It's an excellent place to start for building out a plan and developing a marketing strategy that attracts the person who is their ideal customer who can connect with their passions and values.

Connect with Liz.
Liz Ward

About:

Liz is one of the co-founders behind Navii and is a committed advocate for innovation in marketing. She is a recognised expert in strategy with 25 years’ experience working with large and small businesses, specialising in business strategy and digital transformation. As a coach, Liz has a great mind for big-picture-thinking, helping small business owners to get a clear scope of their objectives, their ideal customers and their opportunities. It’s no wonder that she is so highly sought after as a presenter, mentor and workshop trainer. Clients value Liz’s extensive experience in educating on customer path to purchase and strategies and tactics to be successful at each stage of the purchase cycle and most recently in pivoting your business in a crisis.

Areas of expertise:

  • Award submissions  
  • Instagram  
  • Software  
  • Social media scheduling  
  • Social media  
  • SEO  
  • Search Engines  
  • Online reputation management  
  • Marketing plan  
  • Local search  
  • Grant submissions  
  • Blogging  
  • Google My Business  
  • Facebook  
  • Digital transformation  
  • Content planning  
  • Collaboration and Partnerships  
  • Canva  
  • Business planning & strategy  
  • Business plan  
  • Target market planning

Fabienne

Wintle

If you focus too much on the hole you miss the donut!

Connect with Fabienne.
Fabiene Wintle

About:

Fabie is one of the founders of Navii and has developed some very high performing customer-facing websites and digital coaching programs in her time. She is a digital strategist who exceeds in her field of empowering business owners and their staff to make the most of digital technology in their business ventures. She is an advocate for digital self-sufficiency within businesses and her hands-on approach has enabled thousands of small and large business owners with the tools and knowledge to make a living doing what they are passionate about. Fabie’s special blend of digital know-how, small business knowledge, her training and coaching skills, ability to think outside the box will transform the way you think about digital marketing.

Areas of expertise:

  • Google Analytics

Despina

Karatzias

A great coaching session for me is when the client is no longer a passenger on their own bus and through working together they are empowered to take to the drivers seat with a clear map of what sucess looks like and how to get there.

Connect with Despina.
Photo of Despina Karatzias GM

About:

Desi has incredible business expertise and unsurpassed experience in all aspects of running and growing a successful business and her passion transpires across everything she does. Despina loves to work with the small to medium business owner or manager who struggles to figure out cost-effective ways to maximise and grow their business through digital, social media, distribution and partnership marketing. Being coached by Despina is like having your own personal cheer squad pushing you and motivating you to real your goals and then some!

Areas of expertise:

  • Blogging  
  • Business planning & strategy  
  • Content planning  
  • E-Commerce & Websites  
  • Facebook  
  • Instagram  
  • Marketing plan  
  • Social media  
  • Social media scheduling  
  • Target market planning  
  • YouTube

Emily

Barry

I love gaining clarity on the session overview with a client and discussing what success looks like for that individual so that we can set goals right from the start of our time together.

Connect with Emily.
Photo of Emily Barry

About:

These past couple of years, Emily has immersed herself in a world of digital technology, social media and marketing. Em has coupled this experience with her love for helping small businesses grow and make use of their time, money and resources. In these sessions, Em loves to take a hands on approach to provide live demonstrations, tangible results and the most up-to-date information on topics.

Areas of expertise:

  • Active Campaign  
  • Online reputation management  
  • WordPress  
  • Target market planning  
  • Social media scheduling  
  • Social media  
  • Shopify  
  • Search Engines  
  • Mailerlite  
  • Blogging  
  • Instagram  
  • Facebook  
  • Email marketing  
  • E-Commerce & Websites  
  • Content planning  
  • Canva  
  • YouTube

Claire

McCollum

A great coaching session is when I can work with a client one on one and through brainstorming, patience, and client willingness to learn, produce really tangible outcomes, not only for the client but also for the customers and in turn, the business.

Connect with Claire.
Claire McCollum

About:

With having spent her working life with small businesses in the travel industry, Claire has extensive exerience with understanding the customer journey from all facets. In recent years, Claire managed an accommodation business on the East Coast of Austalia in Queensland, transitioning the entire business from an email inbox, direct deposits and a html website, to a new live editable website, online bookings, email automation systems & online success with the customer journey. Claire knows how to translate her digital marketing knowledge to make it applicable to any business. She will get your your motivational juices flowing and inspire you to reach your goals.

Areas of expertise:

  • Blogging  
  • Online reputation management  
  • YouTube  
  • Wix  
  • User experience (UX)  
  • Software  
  • Social media scheduling  
  • Social media  
  • Search Engines  
  • Mailerlite  
  • Business Automation (e.g. Zapier)  
  • Instagram  
  • Google My Business  
  • Facebook  
  • Email marketing  
  • E-Commerce & Websites  
  • Content planning  
  • Canva  
  • Zapier

Kerrin

Wallace

There are a few characteristics that I think make a great coaching session. One of the most important for me is trust - clients have to trust that I will ask relevant questions, challenge their ideas and suggest alternatives when appropriate. In return, they need to trust that I will listen, understand what they are saying and help them move forward on their own or with some collaborative action on my part.

Connect with Kerrin.
Kerrin Wallace

About:

Kerrin is the founder of Left Bank Design, a Melbourne-based design studio specialising in web design and digital marketing. She has over 25 years of marketing experience in Australia and the UK, working for world-famous brands such as Sony Music & Estee Lauder. Kerrin has spent the last decade helping a wide range of Australian businesses (from tourism to retail) reach their full potential by creating and implementing marketing strategies that ignite real business results.

Areas of expertise:

  • Canva  
  • E-Commerce & Websites  
  • Email marketing  
  • Hubspot  
  • Mailchimp  
  • Mailerlite  
  • Search Engines  
  • SEO  
  • Software  
  • Wix  
  • WooCommerce  
  • WordPress

Vicky

Trainor

From brand awareness to competitor analysis, the user experience, website design & structure and content evaluation, I love to pinpoint the opportunities where simple actions can make the biggest impact on performance.

Connect with Vicky.
Vicky Trainor

About:

Vicky is a digital native and a small business owner who started her business ‘Websites Which Work’ in 2015 as a career change after 15 years in the travel industry. Prior to joining the Navii team, Vicky was a mentor and coach with the Digital Solutions Program in Victoria for two years. Whilst Vicky’s CMS (content management system) of choice is WordPress (mainly because it makes SEO so much easier to implement) she has worked with clients across all platforms. Vicky’s super power is narrowing in on the obstacles that stand in the way of a small business’s growth and empowering business owners to turn each challenge into an opportunity for growth.

Areas of expertise:

  • Blogging  
  • Content planning  
  • E-Commerce & Websites  
  • Google My Business  
  • Local search  
  • Search Engines  
  • SEO  
  • Shopify  
  • User experience (UX)  
  • WooCommerce  
  • WordPress

Sam

Ward

I love seeing people succeed, particularly when they didn't think they were capable.

Connect with Sam.
Sam Ward

About:

Sam discovered a passion for coaching in with work with elite athletes in the world of tennis. Sam then switched gears, swapping the racquet for a spreadsheet when he earned his degree in accounting and began working for a large financial organisation and then later became a co-founder of his own business. All this knowledge is bundled together for the benefit of all of the clients Sam coaches with Navii. He is passionate about developing and growing products and processes – start-ups and small businesses. Through his mentoring approach, he elicits business creativity using lean canvas processes to flesh out the economic value of a goal and helping others thrive through coaching and achieving milestones.

Areas of expertise:

  • Blogging  
  • Local search  
  • Software  
  • Social media scheduling  
  • Social media  
  • SEO  
  • Search Engines  
  • Online reputation management  
  • Marketing plan  
  • Instagram  
  • Business plan  
  • Google My Business  
  • Facebook  
  • Digital transformation  
  • Content planning  
  • Cash Flow planning  
  • Canva  
  • Business planning & strategy  
  • Target market planning

Mandy

Murray

My sweet spot is supporting business owners who are being blocked by an underlying issues to illuminate and guide you make meaningful and sustainable change. It's all about finding that rocket fuel to get you fired up and energised about your business.

Connect with Mandy.
Mandy Murray

About:

In her life before joining the Navii team, Mandy built her career as an accomplished Organisational and Leadership Development consultant in the technology sector. Customers are at the core of Mandy’s coaching philosophy – she knows that acquiring and maintaining loyal customers is key to the success of businesses at any size or stage in their development. Having spearheaded a successful skincare brand, Mandy has firsthand experience of building a brands digital presence from the ground up and knows what it takes to get your business and product seen by your target customer. Mandy’s passion for supporting people, building community and unleashing their business potential is entirely contagious – she leaves coaching clients feeling empowered and inspired.

Areas of expertise:

  • Active Campaign  
  • Instagram  
  • WordPress  
  • WooCommerce  
  • Target market planning  
  • Software  
  • Social media scheduling  
  • Social media  
  • SEO  
  • Search Engines  
  • Marketing plan  
  • Instagram Ads  
  • Google My Business  
  • Advertising  
  • Facebook Ads  
  • Facebook  
  • Email marketing  
  • E-Commerce & Websites  
  • Content planning  
  • Canva  
  • Business planning & strategy  
  • Business plan  
  • Business Automation (e.g. Zapier)  
  • Blogging  
  • Zapier

Book a one on one session

Our coaching team is ready to help you reach your business goals!

A one on one coaching session is the BEST way to get personalised guidance and hands-on help. We'll skills, knowledge and motivation you need to succeed.

Coaching services
Coaching session happening on zoom with one coach and three participants