In this article, Navii’s CEO Liz Ward discusses how small businesses can provide a better online experience for their customers by providing valuable information. Liz’s advice is to approach online customer service in the same way you would with offline customer service. Someone browsing your website is not simply another Google Analytics statistic, they’re a real person with wants and needs, so how can you meet them in the digital context?
Pop your details below to download the Buyer Beware Cheatsheet and our extra bonuses, which include cheatsheets and our collection of must-knows packages in a 5-day free email course called Cut Through The Clutter!
We’ll keep you current once a month on the latest digital tools and opportunities based on your needs.
Suite 1,
57 Woodfield Rd
Pullenvale QLD 4069
Australia
Suite 101,
18-20 Victoria St
Erskineville NSW 2043
Australia
11 Yeomans Street,
Northcote VIC 307
Australia
139 Bicentennial Dr
Agnes Water QLD 4677
Australia
Our team would like to acknowledge the traditional custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We acknowledge that the sharing of knowledge has occurred across the lands and waterways of Australia for many thousands of years. As we continue to share stories and support small businesses we try to listen to the knowledge and practice that has always existed here and consider how we can contribute to the preservation of culture and Country wherever we live and work.
© 2021 Navii Pty Ltd ABN: 83 642 080 653 is a wholly owned subsidiary of
Digital Coaching International. All prices are in Australian Dollars.
This project is supported with grant funding from the Australian Government.
