Customer Recovery Techniques

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What you'll learn

Is your business nursing wounds from financial and customer loss as a result either natural disasters, a global pandemic or worse, both?

Almost all businesses and industries have experienced significant change in recent times by what has arguably been the most challenging time for the Australian small business community.

As it stands, your collective online marketing and social media marketing efforts are typically a long game – it takes a lot of consistent work before you start to see results. That said, there are some on and offline customer service and marketing tactics you can implement right now for quick wins in your business to help aid your recovery, one action at a time. This course is made up of three lessons full of customer service techniques you can implement in your business immediately to give you a return on your recovery efforts.

Course length

1 hour plus exercises and implementation

Suitable

All skill levels

Self-paced

Progress on your terms

Course certificate

Upon completion

Built-in support

Within each topic

Your support crew...